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K a m e d i a

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 Digital Experience Platform

Service, Sales & Next level
CRM platform

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Excel your front office, grow your customer base, boost your sales.

By having a CRM at the core of K-vision™, you can offer a dynamic and tailored experience. Combine the power of customer behavior, product data, and predictive decision to connect your leads to marketing activities, track and win deals, manage customer engagement and Simplify self-service activities.

Align your Business around a single source of customer information

Customers are the lifeblood of your business. Don't risk fragmenting their data in multiple places. With K-Vision platform, you can manage your customer's entire lifetime value from one place.

Customizable Sales Pipeline

Manage leads efficiently and gain a 360° view of your sales pipeline. Organize your sales process with a visual sales pipeline, see exactly where your leads are in your sales cycle and know which deals to focus on.

Empower Your Customers While Reducing Cost to Serve

By leveraging the power of K-Vision self-service channels, your customers will be enabled to manage their accounts and solve problems independently , leading to an increase in customer satisfaction and a decrease in operational costs.

Sell and support smarter, better and faster

Supprot your sales and service team with their primary goal, deliver an unforgettable experience from sales cycle to engaging service.

Score and nurture leads at scale

Manage a large volume of sales leads by prioritizing them with positive and negative scoring to ensure faster conversions. Determine which ones to focus on and build dynamic omnichannel and nurturing plans.

Automating your CRM processes

Offer your customers relationships, not transactions. With K-Vision CRM, you can tailor the standard sales processes of contact, lead, and opportunity management using custom fields, dynamic pages, and automated processes.

It is time to sell and support your
customers smarter, better and faster.

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Key features of our CRM solution

Sales Rep Support

Reps see exactly what each customer sees on your site, from real-time order history to their personalized content and recommendations.

Deal Management

Close more deals in less time. Track what stage your deals are currently in, and seize every opportunity at the optimal moment.

Email Integration

Create customizable email templates & share them with your team. evaluate template performance & optimize accordingly.

Lead Management

Easily create leads from any source, including Social media and business cards. Reduce manual data entry and start working on your sales leads immediately!

Connect Front Office Teams

Share sales, Service and Marketing updates. Enable your teams to deliver great experience to your customers.

Loyalty Score Alerts

Track the health of each account with smart alerts and automated scoring process.

Dynamic Guided Selling

With Guided Selling, reps start their day with a list of perfectly prioritized next best offers and sales actions.

360° Contact View

Contact data from every angle, including conversations, call notes, social presence and web activity.

Full list of features

Take Your CRM to the Next-Level

With K-Vision digital experience platform extended modules

eCommerce

Built on top of K-Vision DXP

Deliver unique experiences with deep personalization across your global stores and marketplace.

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Websites & CMS

Built on top of K-Vision DXP

Unlock your creativity and build powerful web solutions to manage content and make your business stand out.

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Conferences & Events

Built on top of K-Vision DXP

Simplify your virtual, in-person, or hybrid events planning in our omnichannel experience platfom.

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Marketing Automation

Built on top of K-Vision DXP

Do more than automating your email and SMS and make meaningful connections with your customers.

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